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RequestOptix has provided the most positive impact of any single decision I have made on behalf of my business. Before RequestOptix, communication with our customers occurred over email, phone calls, text messages, and anything else we could find to write on. Customer orders were tracked using spreadsheets and PO logs. The RequestOptix system consolidated all product orders, service requests, and customer communication into one platform. The efficiency of this one system not only maximized our operational dollars but, more importantly, created a downstream effect that provided a considerable impact with lowering the cost of doing business for our customers. We now track tens of thousands of customer product and service requests annually, along with managing our own internal tasks using the same system. Without RequestOptix, our 4x growth over the last three years would not have been possible.
Christopher Giblin - President and Founder of TWG Supply Inc.